Refund policy

Damages & Issues

Please inspect your order upon receipt. If your item is defective, damaged or lost in transit, please contact us at info@pwanishop.com within 7 days of receipt and we will process your replacement immediately with no shipping charge.

Exchanges

We do not offer exchanges at this time. If you have any issues with size or style, we ask that you donate the item to the nearest shelter of your choice and please contact us at info@pwanishop.com for any further questions.

Returns 

Due to the custom nature of our products, we do not accept returns on items. We ask that you donate the item to the nearest shelter of your choice and please contact us at info@pwanishop.com for any further questions.